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Responsible Gambling at 888 Canada

888.com strives to offer its players the most entertaining, but also the most responsible gaming environment, it is our goal to reduce, if not eliminate, any compulsive gambling or gambling by minors on any of our gaming platforms. Visit 888responsible.com to find more information on this.

Because 888.com is a regulated, responsible online gaming company, we follow all the eCOGRA guidelines. eCOGRA is a UK non-profit organization whose main goal is to make sure all online casino players get adequate protection and that the casinos are transparently monitored.

GamCareGamCare

888.com has been recognized by GamCare for providing adequate player protection and promoting responsible play by their players. GamCare is one of the most authoritative organizations in regards to the social impact of gambling, so 888.com is proud to display their seal of approval.

888 underwent a voluntary audit and had its staff training, its underage verification, its self deposit limits and self exclusion practices examined, and it was determined by GamCare that 888.com met or exceeded all of their requirements.

The following are the main tools and policies we use to promote responsible gambling:

Protecting Minors

The government of Gibraltar’s states that anyone under the age of 18 is not to participate in any online gaming activity, and 888.com is more than happy to recognize that.

Our Gaming platforms are designed in a way which does not attract children or other underage players. We try our best to delete the accounts of anyone who is under the age of 18. We employ a very sophisticated system which can help us identify underage players who log into our system.

As everyone knows, the parents of the children must also be a part of this initiative. One of the best ways to prevent underage gambling is to install one of the following software programs on your computer:
Cyber Patrol
GamBlock

ICRA CertifiedICRA

The ICRA, or the Internet Content Rating Association, is a non profit organization whose main goal is to both protect children when they are online, and promote the right to free speech on the Internet. 888.com is registered with this organization

Additional information for parents:

  • Make sure you don’t leave your online casino software running when you are not at your computer
  • Password protect anything gambling related on your computer
  • Make sure no minors in your household are participating in gambling activities
  • Make sure your 888.com login info is out of the reach of any vulnerable persons
  • Make sure your children know about the potential hazards of gaming online
  • Limit the amount of time your children spend on the computer

All systems have their loopholes, though. If you are aware of a minor who is using an 888.com product, let use know at operations@cassava.net as soon as possible.

Compulsive Gambling Prevention

888.com knows most people who play on their platform play for fun. But, there are a select number of people who become addicted to playing online games and the monetary rewards they may bring. At 888.com, we take this matter very seriously and try out best to make sure the smallest amount of compulsive gambling takes place at 888.com

1. 888.com trains their employees to recognize and take the appropriate action when they see signs of compulsive or underage gambling.
2. 888.com offers a self exclusion program to any problem gamblers who may need some outside help. If asked, we can cancel your membership and block you from our gaming facilities.
3. We offer a tool to set your maximum monthly deposit.
4. We can remove your name from our promotional materials email list.

Remember

  • Gambling is fun! It is not a way to pay off bills or make you rich!
  • There is no way to ensure a win – gambling is based on chance!
  • Gambling is your choice.
  • Don’t try to recover losses.
  • Monitor how much money you spend regularly.
  • Enjoy online gambling, but don’t go overboard!

If you need some professional help, don’t be afraid to contact the following organizations:
GamCare
Gambling Therapy Helpline
Helping Hand
Gamblers Anonymous
National Council on Problem Gambling
For more information on responsible gambling, please visit – gambleaware.co.uk. Take our self assessment test to see whether you are exhibiting signs of compulsive gambling.

Self Limits

By using the cashier function, you can set the amount of money you use when you gamble. You can set the maximum amount you wish to deposit per month and can change it anytime. You can contact a member of our customer support team to help you set your limits – you can get in touch with them through email or by phone 24 hours a day, 7 days a week.

Answer these questions to help you set a reasonable limit:
1. How much can you afford to lose?
2. How often do you play?
3. What is the duration of each of your gaming sessions?
Use the answers to the above question to decide what a reasonable limit is for your online gaming account.

Self-Exclusion

If you think you are starting to demonstrate compulsive gambling behavior, you can request a:

  • seven day cooling off period
  • one month cooling off period
  • six month self-exclusion period
We will block you account for the specified period of time. If you try to open another account, we will delete it as soon as we find out. We will also try our best to make sure you do not get sent any material promoting 888.com.

When you request a self exclusion period, you can revoke it until the time period is up. Once the time period is up, you can contact a customer service representative and they will reinstate your account. We reserve the right to withhold all funds in your online gaming account.

Contact our member support team through email, live chat or phone 24 hours a day, 7 days a week, to request a self exclusion period. Remember, you can also set your deposit limits via the cashier.

If you don’t know whether you need a self exclusion period, answer the following questions:

  • Is gambling taking over your social life?
  • Are you chasing your losses?
  • Do you have addictive disorder?
  • Do you drink or use other substances when you gamble?
If your answer was yes to any of the above questions, request a period of self exclusion and seek professional help.

Support
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